Privacy Policy
Privacy Policy
Last Updated: March 26, 2025
Super Tech Professional Pet Care Services, LLC ("we," "us," or "our") operates the website SuperTechPetCare.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Service.
By using our Service, you consent to the collection and use of information as described in this policy. If you do not agree with this policy, please refrain from using our Service.
Information We Collect
We collect different types of information to provide and enhance our Service.
Personal Data
When you use our Service, we may collect personally identifiable information, including but not limited to:
Full Name
Email Address
Phone Number
Address, City, State, ZIP Code
This information is typically collected when you:
Sign up for our newsletter
Fill out our contact form
Communicate with us via calls or text messages through Grasshopper
Use our third-party scheduling platform, Time To Pet
Note: We do not share text messaging originator opt-in data and consent with any third parties. We do not share your personal information with third parties for marketing purposes. Data sharing is strictly limited to purposes necessary for providing and enhancing our services. We do not share mobile information with third parties for marketing purposes.
Terms and Conditions Overview
Message Frequency: Messages will be sent to respond to inquiries, calls, texts, etc. and may vary in frequency.
Data Rates: Data rates may apply.
Help Guidance: Text HELP for assistance.
Data Usage
We may also collect data about how you access and use our website, such as:
Your Internet Protocol (IP) address
Browser type and version
Pages visited and time spent on the site
Device information
Other diagnostic data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze site activity and enhance user experience. You can disable cookies in your browser settings, but some features of our service may not function properly without them.
Examples of cookies used:
Session Cookies: Maintain session functionality
Preference Cookies: Remember user preferences
Security Cookies: Protect user data
How We Use Your Information
We use the information collected for the following purposes:
To provide, maintain and improve our service
To communicate with you regarding inquiries, bookings or customer support
To notify you about updates, promotions or changes to our services
To enhance website functionality and user experience
To analyze site performance and optimize marketing efforts
To detect, prevent, and address security concerns
Third-Party Services
We use third-party service providers to support our business operations. These providers only access personal data necessary for their services and are bound by confidentiality obligations. We do not share co
Time To Pet
Our scheduling, messaging, calls and payment processing are handled through Time To Pet. Their privacy policy is available at: https://www.timetopet.com/privacy
Grasshopper
We currently use Grasshopper for call and text message communications. Grasshopper may collect phone numbers and call/text metadata in accordance with their policies at https://learngrasshopper.com/privacy-policy/
Google Analytics
We use Google Analytics to track website traffic and user behavior. For Google’s privacy policy, visit: https://policies.google.com/privacy
Data Security and Mobile Information Sharing
Mobile data is not shared with third parties for marketing purposes. We restrict access of mobile and personal data to authorized personnel only. We take reasonable steps to protect your personal information and prevent unauthorized sharing of user data, but no data transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Transfers
We do not transfer consumer data to external organizations under any circumstances, even with consent.
Disclosure of Data
We may disclose your personal data if required by law or to:
Comply with legal obligations
Protect our legal rights
Prevent fraud or security threats
Children’s Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us so we can remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
Opt-Out Information:
Messages will be sent on as needed basis for promotional and informational purposes. You have the right to opt out of future communications, which may affect our ability to provide you with services and our communications. You can Opt Out of chat/messages within the Time To Pet App by choosing OPT OUT. To Opt Out of texts simply text STOP or UNSUBSCRIBE.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Super Tech Professional Pet Care Services, LLC
Info@supertechpetcare.com
770-240-1033